Maintenance work being performed

Scheduled Maintenance Report for SheerID

Postmortem

Maintenance took a total of 2 hours - 9am to 11am PT. Then we spent another 2 hours verifying that all systems worked as expected for every customer program configured with the Predictive Model as an additional data source. Confirmation was done and impact was measured as less than 0.4% of drop in approval rates during the 2 hour period.

Posted Jan 08, 2025 - 23:08 UTC

Update

The scheduled maintenance has been completed.
Posted Jan 08, 2025 - 23:00 UTC

Completed

The scheduled maintenance has been completed.
Posted Jan 08, 2025 - 22:56 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Jan 08, 2025 - 22:56 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 08, 2025 - 17:51 UTC

Scheduled

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 08, 2025 - 17:50 UTC
This scheduled maintenance affected: Student programs, Military programs, First Responder programs, Faculty programs, and Medical programs.