Increased API latency - This is a continuation/recurrence of the issue resolved earlier today.

Incident Report for SheerID

Resolved

This incident has been resolved.
Posted Oct 14, 2026 - 17:04 UTC

Investigating

SheerID is investigating additional instances of increased API latency following resolution of today's earlier incident.

Some customers may notice delays when submitting verification requests.
Posted Oct 14, 2026 - 16:33 UTC
This incident affected: Web services (API).