Welcome to SheerID’s home for real-time and historical data on system performance. The uptime percentages are reported as a graph at the bottom of the page, and are reflective of system-wide averages and may not match individual programs.
Web services
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
MySheerID
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
100.0
% uptime
Today
Student programs
Operational
90 days ago
100.0
% uptime
Today
Military programs
Operational
90 days ago
100.0
% uptime
Today
First Responder programs
Operational
90 days ago
100.0
% uptime
Today
Faculty programs
Operational
90 days ago
100.0
% uptime
Today
Medical programs
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
API Latency resolved.
Jan 29, 00:36 UTC
Update -
We are continuing to monitor for any further issues.
Jan 28, 20:58 UTC
Monitoring -
An issue with our database resulted in increased latency between 11:45 am - 12:10 pm PST. Our system has recovered. We are working on identifying the root cause and will continue to monitor.
Jan 28, 20:27 UTC
Update -
An issue with our database resulted in increased latency between 11:45 am - 12:10 pm PST. Our system has recovered. We are working on identifying the root cause and will continue to monitor.
Jan 28, 20:26 UTC
Investigating -
We are currently investigating an issue affecting our v2 API. The impact appears to be increased API response latency.
Jan 28, 20:15 UTC