Welcome to SheerID’s home for real-time and historical data on system performance. The uptime percentages are reported as a graph at the bottom of the page, and are reflective of system-wide averages and may not match individual programs.
Web services
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
MySheerID
Operational
90 days ago
100.0
% uptime
Today
Reporting
Operational
90 days ago
99.72
% uptime
Today
Student programs
Operational
90 days ago
100.0
% uptime
Today
Military programs
Operational
90 days ago
100.0
% uptime
Today
First Responder programs
Operational
90 days ago
100.0
% uptime
Today
Faculty programs
Operational
90 days ago
100.0
% uptime
Today
Medical programs
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Dec 12, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 23:55 UTC
Scheduled -
Our system is scheduled for maintenance beginning at 3:55pm PST on 12/11/2025. The maintenance period is expected to last 5 minutes.
During this time, new attempts to log in to MySheerID may be blocked.
With the exception of several unique implementations for which affected customers have already been contacted, there will be no impact to programs, verifications, or users already logged in to MySheerID.
Dec 10, 23:28 UTC